Do I need to book?
We think it’s a good idea to book as there is no guarantee that we will be able to fit you in if you leave it to the last minute, especially in the height of summer lessons can be fully booked and so the earlier you book the better. This also makes it a lot easier for us to organise equipment and instructors who work to strict ratios to ensure every lesson is safe and informative to everyone involved.
Do lessons include the equipment?
Yes, all equipment is included in lessons and stand up paddleboard safaris at Whitby Surf School. We have a wide range to ensure there is something suitable to everyone. You are welcome to bring your own equipment, however this does not affect the cost. After the lesson is finished we ask that you return the equipment, but hire is available for a small charge if you want to continue the fun afterwards.
What do I need to bring?
- Warm clothes for afterwards
- A drink
How many lessons do you recommend?
For begininers we recommend at least 2 or 3 lessons to start you off, this should get you to grips with the basics. 4 to 6 lessons should see you mastering the basics and wanting to go out on your own to practice your skills, however everyone is different and the amount of lessons can be dependent on a number of factors such as fitness, surf conditions, your budget, time and commitment levels. We will tailor make every lesson to suit each persons needs and get you riding the waves faster.
Are the Instructors qualified?
Our instructors are qualified with a minimum International Surfing Association (ISA) Level 1 Surf Coaching Accreditation, all the instuctors are also qualified Beach Lifeguards and hold First Aid certifications. This is an integral part to gaining full Surf Coach status. Whitby Surf School’s team of instructors are handpicked and have a great knowledge of the sea and our local coast which is a very important part of learning to surf.
How old do I need to be?
We take children from 8 years and over. There is no upper age limit. All under 18’s must have their booking/ indemnity forms signed by a parent/ guardian before they can take part in a lesson.
Do I need to be able to swim?
Yes! We do stipulate that all participants must be able to swim 25 metres (a length of a pool). This is a basic requirement for obvious safety reasons. All customers must complete a lesson enrolment / declaration, stating that they can swim this distance. (Parents/ guardians to sign for under 18’s).You will be declined if you cannot swim the required distance.
What if I have a medical issue, can I still take part?
All customers must complete the course booking/ indemnity form prior to the session. This gives us information on medical info etc; it is not disclosed to any 3rd party. Please contact us in advance if you have any concerns about your health.
What happens if the surf is too big, dangerous or too small / flat?
We have a few options. If the surf is too big and the conditions dangerous and we cannot run a lesson then you will be given 3 options.
- Your lesson will be re-arranged for another convenient time /day.
- You will be given a credit voucher for future lessons.
- You will be refunded
Isn't the North Sea really cold?
This depends on the time of the year, however we have great quality wetsuits, boots, hoods and gloves to keep you toasty and warm whatever the sea temperature!
How do I book?
You can book online, call us on 07395 371 232 or send an enquiry email to email@example.com. We will check for availability and then at the first opportunity get back to you. we aim to answer all enquiries within 24 hours. Some bookings especially large groups will require full payment 14 days before arrival. After booking, a booking confirmation will be emailed or posted with all the information you require. Booking online allows you to chosoe your preferred date and time, as well as choosing packages. Full payment is required at time of booking, when booking online.
Do you have a Child Protection Policy?
Yes. We have a formal written policy in place and the staff are all trained and aware of issues when teaching children. All of our instructors are DSB checked. Please contact us if you require further information
What are your teaching ratios for lessons?
We operate according to ISA / Surfing GB surf coach and school guidelines:
- Novice / Beginner groups, up to low level Improvers: 8 to 1 max. 5 to 1 ideally.
- Progressor / Intermediates; 5 : 1 ideally.
Our ratios will always take into account group ability, group experience, age, surf conditions & tide. Certain times of the year, for example weekends in August, can get very busy, but we will always try to keep our ratios as low as possible
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